Operations Engineer, GES NA Ops Engineering

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

About the role

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You will play an integral part in planning and implementing facility network infrastructure, including new builds, retrofits, expansions, and program initiatives. This role requires partnering with internal customers and stakeholders to ensure timely handover and successful project delivery.

You will work with some of the most talented engineers globally to design, develop, and deliver physical distribution systems. Responsibilities include managing technology or integration projects, collaborating with external equipment vendors, and ensuring solutions meet project goals. This role requires up to 75% regional travel annually. When not traveling, you must work from a corporate office. Candidates should live near or be willing to relocate within a reasonable commuting distance of one of the listed corporate office locations. Relocation assistance may be provided.

Responsibilities

• Work independently with internal and external teams to manage the lifecycle of challenging projects, acting as the owner to deliver on project objectives and targets.
• Actively participate in engineering reviews, impacting proposed solutions on individual systems, overall architecture, and facility processes.
• Partner with internal teams, stakeholders, and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Proactively assess stakeholders’ dependencies and milestones, problem-solve, and drive solutions to mitigate risks.
• Lead and coordinate execution efforts to deliver systems and automated equipment designs per established standards and guidelines.
• Perform equipment/system installation, throughput, and safety qualifications.
• Simplify, optimize, remove bottlenecks, and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, driving discussions, and ensuring alignment on expectations with internal and external teams.
• Document meeting discussions, decisions, and future steps to ensure follow-through on actions.
• Communicate project status, risk analysis, and mitigation plans promptly and accurately.
• Articulate system and equipment designs, including layouts, technical specifications, and functional capabilities to internal customers and partner teams.
• Manage change order controls, purchase orders, and invoice validation/approvals.
• Build strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives to enhance Engineering and cross-team efficiencies.
• Generate high-quality, cost-effective solutions in compressed timeframes through collaboration.
• Travel up to 75% domestically, with variable intensity including up to three weeks in a row, including weekends.

Qualifications

• Bachelor's degree in industrial or manufacturing engineering.
• 4+ years of experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Experience working with Material Handling Equipment (MHE).
• Knowledge of automated material handling systems, packaging technologies, and storage solutions.
• Intermediate knowledge of AutoCAD, VBA, and SQL.

Preferred Qualifications

• Master's degree in engineering, management, or technology.
• Experience working with and managing third-party vendors.
• Knowledge of Six Sigma and lean manufacturing.
• Advanced knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project).

About the team

The Operations Engineering (OE) Execution Team is responsible for delivering Automation Infrastructure projects related to material handling, storage, processing, and delivery of products for retrofits and new builds across First and Middle Miles in North America. At Amazon, we are all owners, leveraging unique opportunities to drive innovation from firm engineering to project execution and final handover to customers.

We are a diverse, upbeat, and creative team of engineers and managers working daily to ensure our internal customers can deliver on the Customer Promise. We focus on continuous improvement, raising the quality bar, and incorporating lessons learned into future designs and processes. Our Subject Matter Expertise is leveraged globally, and we collaborate, support, and grow together as a team.

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid Time Off (PTO).
• 401(k) plan with company matching.
• Sign-on payments and restricted stock units (RSUs).
• Health insurance options including Basic Life & AD&D, supplemental life plans, EAP, mental health support, and medical advice line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.

Pay

• USA, CA, San Francisco: $84,300.00 - $126,400.00 USD annually.
• USA, MA, Boston: $76,600.00 - $114,900.00 USD annually.
• USA, NY, New York: $84,300.00 - $126,400.00 USD annually.
• USA, TN, Nashville: $68,900.00 - $103,400.00 USD annually.
• USA, TX, Austin: $76,600.00 - $114,900.00 USD annually.
• USA, TX, Houston: $76,600.00 - $114,900.00 USD annually.
• USA, TX, Irving: $76,600.00 - $114,900.00 USD annually.
• USA, VA, Arlington: $76,600.00 - $114,900.00 USD annually.
• USA, WA, Bellevue: $82,700.00 - $114,900.00 USD annually.