Operations - Dispatcher
TCI Transportation · Whitestown, IN · Today
On-siteManagement$24/hrFull-time
What You’ll Do
- Plan, schedule, and dispatch drivers to ensure all loads are covered
- Monitor routes, schedules, and real-time changes to keep operations on track
- Cook with and support drivers, including training and providing ongoing guidance and performance feedback
- Coordinate with teams to optimize routes, equipment, and staffing
Safety & Compliance
- Ensure safety is always the #1 priority across operations
- Maintain and enforce DOT, HOS (Hours of Service), and federal/state regulations
- Audit driver logs and report discrepancies
Driver Support & Leadership
- Train and support new and existing drivers on company policies and procedures
- Conduct driver meetings and provide ongoing guidance and performance feedback
- Ensure drivers are properly scheduled and show up ready for their shifts
Cross-Functional Coordination
- Partner with Maintenance, Recruiting, Rental, and Safety teams
- Coordinate equipment needs, repairs, and staffing requirements
- Serve as a key point of contact for drivers, customers, and internal teams
Customer Service & Performance
- Maintain strong customer relationships through daily communication
- Ensure TCI meets or exceeds customer performance targets
- Balance safety, cost control, and service excellence in every decision