Operations Dispatcher - 3rd Shift - Reynoldsburg

About the role

As an Operations Dispatcher at Bath & Body Works, you’ll provide the required resources to support the Maintenance team in various initiatives. You’ll perform a variety of tasks including call center and dispatching duties, reporting, creating and manipulating Microsoft Word, Excel, and Publisher files, data entry, and other responsibilities as needed.

Responsibilities

• Call Center and Dispatching – receive and dispatch calls utilizing excellent customer service skills
• GSMi monitoring – graphic systems monitoring of the conveyor systems across all Columbus distribution centers
• Camera monitoring of conveyor systems in all Columbus distribution centers
• Receiving and sending emails on behalf of Maintenance
• Create and maintain various Microsoft Excel, Word, and Publisher files
• Inventory Management – investigate problems and adjust inventory levels utilizing MVO One software
• Asset Management – maintain asset data in MVP One software along with various Microsoft files
• Data entry of new inventory and equipment into MVP One
• Data entry of invoices into Excel
• Create the Maintenance Newsletter on a quarterly basis using Microsoft Publisher
• Create and analyze various reports prior to distribution to the Maintenance team

Requirements

• 1-3 years in a clerical support role
• Strong customer service and interpersonal skills
• Strong sense of accuracy and follow-through
• Ability to prioritize and multitask with strong organizational skills
• Ability to work independently
• Excellent written and verbal communication skills
• Self-motivation, a sense of urgency, and a strong sense of initiative to make independent decisions
• Knowledge of MVP One maintenance management software (a plus)
• Intermediate skills in Microsoft Outlook, Excel, and Publisher
• Possession of an associate’s degree or a combination of a High School Diploma and equivalent experience

Core Competencies

• Drives Results
• Action Oriented
• Collaborates
• Decision Making
• Nimble Learning

Benefits

• Robust medical, pharmacy, dental, and vision coverage, plus access to an onsite wellness center and pharmacy at the Columbus, OH home office
• 401k with company match and Associate Stock Purchase program with a discount
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP)
• Paid time off, paid parental leave, and access to family and lifestyle programs (family building benefit, childcare discounts, home, auto, and pet insurance)
• Tuition reimbursement and scholarship opportunities for post-secondary education programs
• 40% merchandise discount and gratis