Operations/Dispatch and Customer Service Support
Good Greek Moving & Storage · Orlando, FL · Yesterday
On-siteManufacturingFull-time
Key Skills/Qualifications
- Detailed orientated
- Skilled in documenting Important Data
- Precise data entry
- Strong Phone Skills
- Listening and verbal communications
- Astute, high energy and dependable
- Proficient in reporting
- Strong ability to multitask
- Able to work effectively under pressure
- Must have 1-3 years Operations/Dispatch experience
- Bilingual a plus
Core Responsibilities
- Planning and coordinating jobs
- Scheduling
- Maintaining driver\helper relationships
- Ensuring adequate capacity for job coverage
- Answering the telephone and making follow-up calls.
- CRM data entry/software data management
- Fielding Customer Service Inquiries
- Provide ETA updates in company software and make relevant notes in shipment notes
- Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
- Communicate with customer and with customer service on driver s schedule
- Log and track driver locations and activities
Pay
Competitive Benefit Package Available
Paid Training
Schedule
Full Time Salaried Position