Operations Director - Life Sciences

About the role

In this pivotal Executive role, the Operations Director, Life Sciences is a senior professional who thrives in a seller-doer and market leadership position, centered on business development, client relationship management, and winning work, while providing strategic oversight of Life Science project delivery.

Responsibilities

• Lead growth of Mace Consult’s Life Science business across the Americas
• Build trusted relationships with Life Science clients and strategic partners
• Develop Life Science market strategies aligned with regional priorities
• Build a strong pipeline of large, multidisciplinary Life Science opportunities
• Lead capture planning, proposals, interviews, and pursuit strategies for commissions exceeding $5M in fees
• Coordinate multidisciplinary teams to deliver integrated, client-focused solutions
• Cross-sell services and support Life Science pursuits nationally
• Represent Mace Consult as a recognized Life Science market leader
• Act as Project Director or Executive Sponsor on strategic Life Science projects
• Oversee project performance, client satisfaction, governance, and delivery outcomes
• Drive commercial performance through fee management, forecasting, and risk controls
• Maintain executive client relationships and identify follow-on opportunities
• Mentor leaders in client engagement, work winning, and commercial management
• Foster an inclusive, high-performing multidisciplinary team culture
• Strengthen Mace Consult’s reputation through thought leadership and industry engagement

Requirements

• 20+ years of professional experience, with a strong focus on Life Science projects in the US and/or globally
• Degree in Project Management, Construction Management, Engineering, Quantity Surveying, Civil Engineering, or a related discipline (or equivalent professional experience)
• Demonstrated success in work winning, client relationship management, and growing Life Science business portfolios
• Proven leadership as a Project Manager or Project Director on medium to large-scale Life Science projects across the project lifecycle
• Strong commercial acumen, including contract negotiation, financial oversight, and risk management
• Excellent communication, influencing, and presentation skills with technical and non-technical stakeholders
• Advanced knowledge of program management, program controls, governance frameworks, and delivery procedures
• Full budget management experience, including program budgets and internal fee budgets
• Advanced expertise in risk and opportunity management
• Strong analytical and problem-solving skills across estimating, scheduling, procurement, contract administration, financial controls, and reporting
• Sound understanding of construction contracts and commercial management principles
• Experience driving performance management and fostering high-performing teams
• Ability to represent programs and organizations with clients, public stakeholders, and industry partners
• Advanced knowledge of HSE regulations and health & safety best practices
• Strong leadership experience, including coaching, mentoring, and developing large multidisciplinary teams
• Demonstrated ability to drive innovation, continuous improvement, and best practice adoption
• Experience managing complex stakeholder environments and resolving conflicts effectively

About Mace

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. Within our business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult, and define the people we want to join us on our journey: Safety first, Client focus, Integrity, and Create opportunity.