Operations Development Manager

Key Responsibilities

• Manage, coach, and support approximately 4 to 6 shift supervisors to ensure consistent leadership, communication, accountability, and people-focused execution across shifts.
• Monitor daily workforce needs, maintain staffing coverage, and adjust schedules based on absences, vacations, training needs, and business priorities.
• Post and manage overtime opportunities, weekly schedules, job placements, and workforce assignments in alignment with staffing requirements and labor agreements.
• Cookordinate training plans, track employee progress, update training materials or knowledge boards, and support workforce readiness through standard work.
• Respond to employee questions, plant floor concerns, and operational issues in a timely and professional manner.
• Partner with Human Resources and operations leadership on attendance, discipline, investigations, employee relations matters, and follow-up actions.
• Support employee meetings, staffing discussions, safety meetings, and cross-functional operational meetings.
• Aid in safety investigations, document findings, and follow up on corrective actions to support a safe work environment.

Qualifications

• Bachelor’s degree in business, operations management, human resources, supply chain, manufacturing, or related field preferred; equivalent experience may be considered.
• Experience in manufacturing, plant operations, workforce planning, scheduling, or operational leadership.
• Strong understanding of staffing, scheduling, training coordination, standard work, employee support, and plant floor execution.
• Ability to work cross-functionally with operations leaders, Human Resources, safety teams, and frontline employees.
• Familiarity with labor agreements, attendance management, overtime administration, transfers, and employee relations practices.
• Strong communication, organization, problem-solving, and decision-making skills in a fast-paced environment.
• Proficiency with Microsoft Office and workforce, scheduling, reporting, or HRIS systems.
• Leverage lean manufacturing, continuous improvement, standard work implementation, project leadership, or problem-solving methodology experience preferred.