Operations Data Analyst - 2nd shift

Pay

$68,000 - $75,000 per year.

Schedule

2nd Shift, Monday – Friday, 2:00 pm – 11:00 pm. This role offers a flexible work schedule and does not have a set amount of vacation per year.

Responsibilities

• Import/Export data daily as required
• Perform daily paperwork/upload into USPS system for all mailings
• Perform daily analyses of Air Tray volumes and communicate the expected volumes to the proper USPS Representatives and management team members
• Perform daily analyses of mailing data within the Prolink Hosts
• Communicate daily analyses of data to/from other MX sites as required
• Work with Operations and Client Services to identify and resolve discrepancies that will ensure client billing is not negatively impacted
• Recommend/develop, and calculate, various metrics to measure site performance
• Provide weekly/monthly/quarterly/annual metric readouts for various areas of the business
• Assist in researching and explaining deviations from trends
• Develop, prepare, and interpret analyses around profitability, postage analysis, productivity metrics and various projects
• Monitor/communicate/analyze costs on all production supplies needed to ensure proper flow of the business (i.e., Postal sleeves, shrink wrap, labels, etc)
• Provide ad hoc analyses and/or research issues as requested by company management
• Other duties as assigned by management

Requirements

• Strong computer skills
• Advanced proficiency of Excel required
• Strong analytical skills to see deviations from normal operational trends and financial statements
• Ability to deal with problems involving a few concrete variables in standardized situations
• Ability to work in a fast-paced environment with frequent interruptions and work effectively under pressure of deadlines
• Ability to communicate effectively both verbally and written in one‑on‑one or small‑group settings with management, clients, and vendors
• Proficiency with business acumen in data analysis, metrics/KPI’s, operational standards
• Proficiency in English to follow safety, security, and other operational directions
• Ability to quickly learn proprietary tools and procedures used in everyday business

Benefits

• Opportunity to grow and develop your career
• Inclusive environment that encourages diverse perspectives and ideas
• Challenging and unique opportunities to contribute to the success of a transforming organization
• Comprehensive benefits globally (PB Benefits and Wellbeing Programs)