Operations Coordinator - Order Processing

Responsibilities

• Process service orders across multiple systems and portals
• Review advisor notes for accuracy and completeness
• Contact customers when needed to confirm details
• Resolve discrepancies before they create issues
• Communicate with sales advisors and providers
• Track order progress and ensure completion
• Maintain clean, organized CRM documentation
• Follow structured workflows and checklists

Requirements

• 1-3 years of administrative, operations, or processing experience preferred
• Strong attention to detail and accuracy
• Comfortable working in structured, process-driven environments
• Ability to manage multiple tasks and deadlines
• Strong written communication skills
• Comfortable navigating multiple systems and browser tabs
• Basic customer communication skills
• Reliable and consistent work habits
• Ability to work full-time, in-office in Dallas, TX

About the role

This role involves process-driven and detail-focused work with high accuracy expectations in a team-based and collaborative environment. Success is measured by error-free order processing, on-time completion of orders, clean and accurate documentation, and consistent workflow execution.

Pay

$45,000 annual salary

Schedule

Full-time, in-office role in Dallas, TX

Benefits

• Paid training
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k)