Operations Coordinator (Drivers)

About the role

This position is responsible for coordinating final mile delivery operations in the market to achieve company Safety, Quality, and Cost standards. It involves collaborating with the market’s Outbound Lead(s), Driver Partners, and Delivery Service Providers, with significant functional collaboration with other members of the Transportation Department and the Engineering Department (routing optimization).

Qualifications

• High school diploma or equivalent.
• At least three years’ related experience in the local market required (last-mile delivery, dispatching, transportation, etc.).
• Excellent knowledge of local market geography, transportation arteries, traffic patterns, etc.
• Strong supervisory and leadership skills, with the ability to develop relationships with and influence independent contractors outside of a direct reporting relationship.
• Excellent verbal and written communication skills, with the ability to interact with diverse audiences.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines in a time-sensitive work environment.
• Proficient with Google Drive, Slack, and related operations software.
• OSHA Forklift Operator certification is a plus.

Physical Requirements

The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position:

• Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl.
• Move or lift up to 60 pounds on a daily basis.

Hours

This role requires willingness to work flexible hours, including holidays and weekends, as required by operational needs. Typical start times are 5am-7am, five consecutive workdays with two days off. (For example: Sun-Thurs OR Sat-Wed) Weekend or holiday shifts may be required based on operational needs and client volume.

Travel

This position does not typically require travel.

Work Location

In person

California CPRA Policy

For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work

Pay Range

The pay range for this role is: 22.50 - 29 USD per hour (EWR)