Operations Consultant II

About the role

The Operations Consultant II supports the New Jersey market, managing and growing a portfolio of independent physician practices. They are responsible for driving performance, improving financial transparency, and transitioning practices to value-based care.

Responsibilities

• Manage and own a portfolio of independent physician practices
• Develop and implement action plans to improve physician practices' revenue and performance
• Track and manage metrics related to finance, revenue cycle, productivity, clinical performance, and customer experience
• Mentor and coach practice administrators
• Roll out and communicate new Privia initiatives
• Streamline practice workflow to improve patient throughput and efficiency
• Assess and advise on financial performance and areas of improvement for physician practices
• Effectively present relevant health care topics
• Provide top-notch customer service to ensure issues are resolved and clients are satisfied
• Oversee and mentor assigned performance associates
• Travel throughout assigned territory on a regular basis (70%)

Qualifications

• Bachelor’s degree preferred, Healthcare Master’s or MBA highly preferred
• 5+ years of healthcare experience, particularly working with physicians and medical group staff
• Experience working with a health system preferred
• Quantitatively and financially proficient; ability to read, interpret, and explain financial data
• Comfort in independently making decisions and building cases for change
• Project management experience, able to handle multiple projects and urgent deliverables
• Understanding of Population Health Management and its application to risk-based contracts
• Access to reliable transportation
• Compliance with HIPAA rules and regulations

Skills

• Sharp eye for constructive criticism
• Strategic thinker
• Effective leader
• Professional presenter
• Interpersonal skills (honest, difficult conversations, buy-in)
• Clear and effective communicator
• Customer-focused approach

Benefits

Salary range: $108,000 to $135,000 in base pay, with an annual bonus targeted at 15% and restricted stock units. Eligible for expense reimbursement for remote work.

Pay

$108,000 to $135,000 in base pay

Schedule

Regular travel throughout assigned territory (70%)