Operations Clerk - Sun - Wed (Days)

About the role

The window associate position is a fast-paced environment. This role is essential to the operation’s success, working closely with customers and on-site management to manage shipping, receiving, billing, and invoicing. It requires strong organizational skills and the ability to multi-task efficiently and timely.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Sets daily delivery appointments.
• Processes incoming deliveries and completed loads.
• Resolves issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follows corporate and site-specific Good Manufacturing Practices and reports noncompliance when observed.
• Observes all company safety rules and assists in enforcement as appropriate.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months of verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Benefits

• Medical, Dental, and Vision options available
• 401K with matching program
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Vacation and sick time
• Friendly and Open Door culture

Schedule

Sunday - Wednesday, 8:30 AM – 7:00 PM

Pay

$21.00 per hour