Operations Business Process Manager

Job Overview

The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing leadership, analysis, and solutions that enhance and expand operational capabilities for HES business units. Leveraging expertise in purchasing, planning, inventory management, warehousing, and SAP systems, the Operations Business Process Manager collaborates with the SAP IT and Global Operations teams to define requirements and drive technical solutions that optimize efficiency and execution throughout HES Operations and Supply Chain. As an integral member of cross-functional and cross-site communities within HES, the Operations Business Process Manager partners with both Operations and Supply Chain teams and Local Business Process Owners to implement and continuously improve SAP capabilities and business processes.

About the Role

This role requires a Bachelor’s degree in supply chain, operations, business, or a related field, or equivalent experience. Five (5) years of supply chain experience, including material/production planning, inventory, or warehouse management, with SAP ERP knowledge is required. Project management experience is preferred, with a PMP certification being a plus. Strong interpersonal, verbal, written, and presentation skills are necessary for internal customer interactions. The ability to gather business requirements and translate them into technical specifications is also essential. A collaborative, adaptable, and solutions-oriented approach to complex problems is required, along with professionalism, customer service focus, and relationship-building skills with stakeholders. Advanced analytical and problem-solving abilities, effective organizational and management skills, and the ability to communicate at all levels, work independently or within teams, and influence others are needed. Understanding of MRP/ERP concepts and processes, as well as SAP experience, is required.

Responsibilities

• Identifying and leading the execution of tasks, as well as communicating progress throughout all phases related to Supply Chain projects or initiatives and ongoing business activities.
• Managing specific projects, contributing to project schedules, and providing regular status updates.
• Serving as an internal subject matter expert for project teams and leading troubleshooting support efforts within the HES organization, ensuring prompt resolution of issues such as SAP system enhancements, training improvements, and more.
• Assisting in the development of HES teaching and training documentation by function, and delivering ongoing support to HES functional communities to enhance organizational knowledge.
• Contributing to solution design, implementation, or enhancement processes, overseeing test plan development, managing user acceptance testing, and fostering partnerships with site business units.

Requirements

• Bachelor’s degree in supply chain, operations, business, or related field (or equivalent experience)
• Five (5) years of supply chain experience, including material/production planning, inventory, or warehouse management; SAP ERP knowledge required (PP, MM, IM/WM)
• Project management experience preferred; PMP certification a plus
• Strong interpersonal, verbal, written, and presentation skills for internal customer interactions
• The ability to gather business requirements and translate them into technical specifications
• A collaborative, adaptable, and solutions-oriented approach to complex problems
• Professionalism, customer service focus, and relationship-building skills with stakeholders
• Advanced analytical and problem-solving abilities; effective organizational and management skills
• Able to communicate at all levels, work independently or within teams, and influence others
• Skilled in managing tight deadlines, prioritizing tasks, and delivering results
• Understanding of MRP/ERP concepts and processes; SAP experience required

Qualifications

• Preference will be given to candidates located at an HES facility
• Traveling up to 25% of the time

Benefits

Hubbell Incorporated is an Equal Opportunity Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.