Operations Associate - Valdosta Mall

Primary Responsibilities

• Customer Service - Work quickly and efficiently to provide excellent customer service.
• Executes pricing and signing - Change ticket prices and sign merchandise accurately and promptly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Implement merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profits, or customer service; execute tasks efficiently and effectively; inspire high performance in oneself and others.
• Ownership - Provide exceptional customer service; collaborate and build positive relationships; take responsibility for actions and outcomes.
• Intensity - Actively seek ways to enhance the customer experience; demonstrate confidence and courage; act energetically and with urgency.

Work experience

Requires 1-2 years of retail experience.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per year for eligible associates
• Additional compensation for working on designated holidays

Pay Range

USD $12.00/Hr - USD $15.00/Hr.