Operations Associate - Tucson Spectrum

Primary Responsibilities

• Customer Service - Work with customers at a fast pace, providing excellent service.
• Executes pricing and signing - Change ticket prices and signs merchandise quickly and accurately.
• Replenish and restock the store - Ensure merchandise is available on the sales floor.
• Receive and unload merchandise - Unload trucks and prepare merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Place merchandise according to plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profit, or customer service; execute tasks efficiently and effectively; inspire high performance in others.
• Ownership - Provide exceptional customer service; build positive relationships; take responsibility for actions and outcomes.
• Intensity - Find ways to improve the customer experience; act confidently and courageously; work with energy and urgency.

Work Experience

Requires 1-2 years of retail experience.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per calendar year
• Additional compensation for working on designated holidays

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry from various brands. The company provides personal services such as salons, portraits, and optical services. JCPenney serves customers both online and in physical stores, celebrating its 120th anniversary in 2022. Visit JCPenney's Newsroom for more information and follow them on social media platforms.

Pay Range

USD $15.50/Hr - USD $19.38/Hr.