Operations Associate (Part-Time) - Higuera St.

The Operations Associate plays a crucial role in the store team, focusing on driving profitability and efficiency. This position works closely with the Operations & Visual Management team to execute various operational functions.

Key Job Responsibilities

• Execute inventory management processes to maximize accuracy and reduce shrinkage
• Investigate and root cause inventory accuracy issues, collaborating with the General/Store Manager to address process or system gaps
• Support key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure optimal performance
• Maintain a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests
• Execute company-level operations-focused directives, projects, and initiatives, in partnership with the Operations & Visual Management team
• Assist in processing shipments and ensuring product flow, including visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly and effectively, ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support business goals

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles

Schedule

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

Benefits

• Generous employee discount for ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Employee Discount
• Commuter benefits
• ALO Wellness Club