Operations Associate (Part-Time)

About the role

The Operations team at Jackpot is crucial to our success. We are seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. This position is based on-site in Columbus, OH and involves flexible hours, including weekdays from 7:30am-5pm and open availability on weekends.

Responsibilities

• Accurately and efficiently process customer orders to ensure a smooth and organized experience.
• Follow opening and closing procedures for assigned work area.
• Maintain all location equipment, ensuring it remains in good working condition.
• Troubleshoot basic technical issues.
• Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
• Adhere to established operating procedures to maintain quality and consistency.
• If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
• Aid with special projects as required.

Requirements

• A minimum of a High School degree or equivalent.
• Must be 18 years or older.
• The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
• A passion for learning new processes and technologies.
• Experience in fast-paced environments.
• A self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
• Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.

Qualifications

• None specified.

Skills

• Attention to detail.
• Customer service skills.
• Technical troubleshooting skills.
• Organizational skills.

Benefits

• Hourly Pay Rate: $18401(k)
• Sick Time
• Dedication to Lifelong Learning through our Monthly Speaker Series
• A values-driven team culture built through intentional hiring, fostering collaboration and alignment.

Pay

• Hourly Pay Rate: $18401(k)

Schedule

• Monday-Friday, 7:30am-5pm
• Open availability on weekends