OPERATIONS ASSOCIATE - MIAMI DESIGN DISTRICT

About the role

The Operations Associate is responsible for directing the movement of all pre-sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.

Responsibilities

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Ensure that all merchandise is ticketed
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store in regard to facility and fixture maintenance, coordinating cleaning and repair when required
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter-store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
• Understand and accurately complete all Prêt-à-porter paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Ensure the highest standards while packaging client merchandise
• Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Assist other departments or on the selling floor as needed and as requested by the Assistant Store Manager/Store Manager/Director

Qualifications

• Business School, University, or equivalent experience
• Minimum of 5 years of experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting
• Computer literate; able to learn and use various software packages

Skills

• Action oriented; result driven
• Customer service oriented
• Social perceptiveness
• Problem-solver
• Strong oral and written communication skills
• Foreign languages a plus

Additional information

Potential starting date: As soon as possible