Operations Associate - Kentucky Oaks Mall

Primary Responsibilities

• Customer Service - Working with merchandise at a fast pace, providing excellent customer assistance.
• Executes pricing and signing - Changing ticket prices and signing merchandise quickly and accurately.
• Replenish and restock the store - Ensuring merchandise is available for the sales floor.
• Receive and unload merchandise - Unloading trucks and preparing merchandise in the backroom.
• Backroom standards - Maintaining a safe, clean, and organized stockroom.
• Omnichannel - Contributing to online and in-store fulfillment processes.
• Merchandise strategy - Implementing merchandising plans communicated by leadership.
• Participates in a learning environment - Absorbing new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions, driving sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage; taking action with energy and urgency.

Work experience

1-2 years retail experience required.

Pay

USD $12.00/Hr - USD $15.00/Hr.

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry from various brands. The company emphasizes inclusivity and connects with customers through shopping and community engagement. JCPenney has a rich history dating back to 1902 and continues to serve customers through multiple channels including its website and physical stores.

Benefits

• Competitive benefits package including medical/dental/vision insurance, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Paid holidays based on eligibility and store policies.