Operations Associate - Kennedy Mall

Primary Responsibilities

• Customer Service - Working around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing merchandise quickly and accurately.
• Replenish and restock the store - Assisting sales floor peers and leaders by pulling and preparing merchandise to meet customer needs.
• Receive and unload merchandise - Working with colleagues to unload trucks and prepare merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omnichannel efforts such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership to place merchandise throughout the store while maintaining merchandising standards.
• Participates in a learning environment - Absorbing new information from peers or training materials related to merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in self and others.
• Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.
• Intensity - Proactively improve the customer experience; show confidence and courage to do what's right; take action with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

N/A

Skills

N/A

Benefits

Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. Eligible for an associate discount on JCPenney merchandise. Additional compensation for working on designated holidays. Paid vacation days and other benefits details available at www.catalystbrandsbenefits.com.

About JCPenney

JCPenney is the shopping destination for diverse, working American families. The Company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. JCPenney serves customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom and follow the company on social media platforms.

Pay Range

USD $12.50/Hr - USD $15.63/Hr.