Operations Associate - Dover Mall

Primary Responsibilities

• Customer Service - Work with customers to provide assistance and answer questions.
• Executes pricing and signing - Change ticket prices and sign merchandise quickly and accurately.
• Replenish and restock the store - Assist in ensuring all merchandise is available for customers.
• Receive and unload merchandise - Work with colleagues to unload trucks and organize merchandise.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Place merchandise according to plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profits, or customer service; execute tasks efficiently and effectively; inspire high performance.
• Ownership - Provide excellent customer service; build positive relationships; take responsibility for actions and outcomes.
• Intensity - Find ways to enhance the customer experience; act confidently and courageously; work energetically and with urgency.

Work experience

Requires 1-2 years of retail experience.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per year for eligible associates
• Additional compensation for working on designated holidays

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry. The company serves customers through various channels including its website and physical stores. JCPenney has a rich history dating back to 1902 and continues to connect with customers through shopping and community engagement.

Pay Range

USD $15.00/Hr - USD $18.75/Hr.