Operations Associate - Christiana Mall

Primary Responsibilities

• Customer Service - Working with customers to provide assistance and answer questions.
• Executes pricing and signing - Changing ticket prices and signing merchandise quickly and accurately.
• Replenish and restock the store - Assisting sales floor peers and leaders in pulling and preparing merchandise.
• Receive and unload merchandise - Unloading trucks and preparing merchandise in the backroom.
• Backroom standards - Maintaining a safe, clean, and organized stockroom.
• Omnichannel - Contributing to initiatives such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership to place merchandise throughout the store while maintaining merchandising standards.
• Participates in a learning environment - Absorbing new information from peers or training materials related to merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions, driving sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance in oneself and others.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage to do what's right; taking action with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

N/A

Skills

N/A

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year
• Additional compensation for working on designated holidays

Pay

USD $15.00/Hr - USD $18.75/Hr.