Operations Associate - Banks Crossing S/C

Primary Responsibilities

• Customer Service - Work quickly and efficiently to provide excellent customer service.
• Executes pricing and signing - Change ticket prices and signs merchandise accurately and promptly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Implement merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers and training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profit, or customer service; execute tasks efficiently and effectively; inspire high performance in oneself and others.
• Ownership - Provide exceptional customer service; build positive, inclusive, and respectful relationships; take responsibility for actions and outcomes.
• Intensity - Actively seek ways to enhance the customer experience; demonstrate confidence and courage; work energetically and with urgency.

Work experience

Requires 1-2 years of retail experience.

Benefits

• Medical/Dental/Vision Insurance
• Term Life Insurance
• Paid Vacation/Holidays
• 401(k) with Company Match
• Associate Discount on JCPenney Merchandise
• Eight Paid Holidays per Calendar Year
• Additional Compensation for Holiday Shifts

Pay Range

USD $12.00/Hr - USD $15.00/Hr.

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry from various brands. The company provides personal services such as salons, portraits, and optical services. JCPenney serves customers through both physical stores and its e-commerce platform, celebrating its 120th anniversary in 2022. For more information, visit JCPenney's Newsroom and social media platforms.