Operations Associate
Piper Companies · Durham, NC · Yesterday
Hybrid$20–$23/hrFull-time
Responsibilities
- Handle communication with clients involving service and claims.
- Communicate in a respectful and professional manner.
- Process service requests for contract withdrawals, surrenders, ownership & Beneficiary changes.
- Explain contract benefits and company products to customers.
- Be a resource of support for teammates and leadership.
Qualifications
- 1–2 years of experience in customer facing roles such as retail or food service.
- Strong organizational and time management skills with attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM systems is a plus.
- Excellent communication skills and ability to collaborate with team members and stakeholders.
- Bachelor's degree in Communications, Psychology, History or relevant major.
Compensation
- Salary range: $20-$23 USD Per hour depending on professional experience.
- Comprehensive benefits package including medical, dental, vision, 401(k), and PTO.