Operations Assistant, Temp

Key Responsibilities

• Aid in planning shipping, inventory, vendor coordination, order management, and warehousing for the month, quarter, and year.
• Review and input orders to ensure timely and accurate fulfillment and communication with the team and external partners/vendors.
• Coordinate shipment schedules and assist with managing inventory and replenishment for optimal stock levels.
• Conduct cycle counts, manage damages, and process Return to Vendor (RTV) activities.
• Assist with pricing, costs, and vendor setup to ensure accuracy and help maintain systems.
• Maintain compliance with company policies, procedures, and industry regulations.
• Validate Electronic Data Interchange (EDI) orders and systems for efficient communication and data exchange, resolving discrepancies, managing order quantities, values, shipping, EAN codes, and shipping windows.
• Compile departmental reporting for analysis and process improvements or decision-making support.
• Plan and schedule to optimize warehousing and distribution workflows.
• Perform reconciliation tasks related to inventory, shipments, and vendor transactions.
• Provide feedback and suggestions to improve best practices and increase operational efficiency.
• Work cross-functionally to track payments, balances, and credits with finance and other stakeholders.
• Aid in customer service communications, inquiries, order management, and concerns to ensure high-level customer service and smooth operations.
• Manage time effectively to meet deadlines and support multiple operational functions simultaneously.

Qualifications

• 1-2 years of experience in Operations, consumer goods, retail, or similar industry.
• A bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field is preferred.
• Relevant experience in operations or logistics is a plus.
• Prior experience in customer service, order management, inventory management, and shipment coordination.
• Experience with warehousing, distribution, inventory management & maintenance, item maintenance, and vendor relationship management.
• Proficiency with multiple systems, technologies, platforms, and applications such as IMS, WMS, OMS, and EDI systems.
• Strong attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to plan, schedule, and manage time effectively in a fast-paced environment.