Operations Assistant - Inventory

The Role

The Operations team at Brilliant Earth is dedicated to delivering excellence from order placement to package delivery. This role involves coordinating and executing daily operations, collaborating with internal teams, and maintaining strong relationships with partners.

What You’ll Do

• Receive product and enter product details into our internal system
• Perform quality assurance checks on incoming and outgoing product
• Review orders to ensure they are ready to ship to customers
• Support customer care team via phone and email with any product-related escalations
• Complete a high volume of data entry within a specified time frame, ensuring accuracy
• Maintain goals and targets as assigned by leadership
• Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail

Requirements

• A drive to exceed goals
• A passion for process and detail
• Excellent communication skills
• Strong teamwork and multi-tasking abilities

Bonus Points

• Experience in data entry or administrative fields
• Experience in a fast-paced, high-volume work environment
• A passion for socially and environmentally responsible organizations and products

What We Offer

• Career Growth: Regular 1-1s, training opportunities, and an annual 360 review process
• Compensation: Competitive salary starting at $21/hour, with the possibility of adjustment
• Benefits: Lifestyle Spending Account, continued education, employee discounts, mental wellness perks, and more
• Work Environment: A diverse, mission-minded team, and a commitment to employee well-being and growth

How to Apply

To apply, send a resume and cover letter to . Include a sentence about your favorite shape of diamond in your cover letter. We'll contact you within a week of receiving your application, and you can expect an update during the interview process.