Operations Assistant / Coordinator – Bathroom Remodeling

JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low-maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one-day remodels, and an exceptional customer experience from start to finish. About The Role We are seeking an organized and motivated Operations Assistant / Coordinator to support our installation operations and in-home sales team. This full-time position is ideal for someone who enjoys coordinating schedules, keeping projects organized, communicating with customers, and helping ensure every remodeling project runs smoothly from sale to completion. You'll work closely with the owner, installers, vendors, and sales team to help deliver an outstanding customer experience. Key Responsibilities Operations & Installation Coordination Coordinate and schedule bath and shower system installationsReview customer contracts and ensure all paperwork is completeCoordinate product ordering and delivery schedulesAssist with warehouse inventory and material trackingProcess permits, documentation, and CRM updatesCommunicate with customers regarding installation schedules and project updatesSupport installers by coordinating service calls and warranty appointmentsConduct post-installation follow-up calls to ensure customer satisfaction and request referralsMaintain accurate job files, schedules, timesheets, receipts, and project recordsAssist with onboarding and coordinating installation team schedules Sales & Administrative Support Coordinate appointments for the in-home sales teamAssist with tracking sales performance and reportingPrepare sales paperwork and electronic contractsEnsure CRM records remain accurate and up to dateHelp coordinate sales meetings, product training, and team communicationSupport daily office operations and administrative tasks as needed What We're Looking For 2+ years of experience in operations coordination, project coordination, office administration, or construction supportExperience in home improvement or construction is preferredStrong organizational and time management skillsExcellent communication and customer service abilitiesComfortable using iPads, electronic contracts, Microsoft Office, and CRM softwareAbility to multitask in a fast-paced environmentValid driver's license and reliable transportation Compensation & Benefits Salary: $60,000 annuallyPerformance-based bonus opportunitiesPaid time offSupportive, professional, and growth-oriented work environmentLong-term career growth with a rapidly expanding company Join JD Bathroom Remodel Express If you're a highly organized professional who enjoys coordinating projects, supporting teams, and creating exceptional customer experiences, we'd love to hear from you. Join a company that values quality, integrity, accountability, and teamwork while helping homeowners transform their bathrooms with beautiful, lasting remodels. Powered by JazzHR YQmVOB0rzR