Operations Assistant

Position Overview

We are seeking a proactive and detail-oriented Operations Assistant to support our Operations team in daily business functions. This role plays a key part in maintaining operational efficiency across our retail locations by assisting with commission tracking, discrepancy reporting, inventory analysis, and store support.

Responsibilities

• Aid in commission tracking and validation to ensure accurate payouts.
• Prepare and maintain discrepancy reports related to commissions, sales performance, and operational metrics.
• Support store teams with day-to-day operational questions, issue resolution, and process guidance.
• Maintain and monitor inventory reports, including missing devices, and inventory discrepancies.
• Generate recurring operational reports and ensure data accuracy across multiple systems.
• Identify reporting inefficiencies and recommend process improvements.
• Assist with automation initiatives and AI-driven tools to streamline reporting and reduce manual workload.
• Support special projects and additional operational tasks assigned by leadership.

Qualifications/Requirements

• At least 1 year of experience in operations, administrative support, reporting, or data analysis.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong computer skills, including proficiency in Microsoft Office Suite (especially Excel).
• Strong attention to detail and accuracy in work.
• Ability to prioritize tasks and thrive in a fast-paced environment.
• Experience with reporting tools, dashboards, or AI tools is a plus.