Operations Assistant

About the role

Stone 2000 Enterprises Inc. is seeking an Operations Assistant to support building products, customer service, sales support, order coordination, product support, vendors, and project operations. This full-time, 100% remote position is open to candidates throughout the United States.

Responsibilities

• Coordinate day-to-day tasks, schedules, handoffs, records, and status updates supporting building products, customer service, sales support, order coordination, product support, vendors, and project operations.
• Facilitate routine handoffs between teams and follow up on missing information, overdue tasks, or unresolved requests.
• Review workflow data for exceptions, delays, or incomplete records and route issues to the appropriate owner across product, order, and customer operations.
• Prepare recurring operational summaries, task reports, and status updates for managers.
• Document procedures, process changes, handoff requirements, and recurring operational issues.
• Support process improvements to enhance accuracy, timeliness, and consistency in routine operations.

Requirements

• Strong organization, follow-up, documentation, and problem-solving skills.
• Comfort using spreadsheets, task-management systems, shared documents, email, and workflow tools.
• Ability to manage multiple priorities and coordinate work across different teams.
• Clear written communication and attention to deadlines and status details.
• Ability to learn documented processes quickly and identify routine exceptions.
• A pre-employment background check is required.

Pay

$52,000 - $59,500 per year

Schedule

Full-time, 100% remote