Operations Assistant
About Shepherd Electric Supply
Since 1892, Shepherd Electric Supply has been the go-to provider for complex, time-critical electrical solutions. We prioritize accuracy, reliability, and teamwork to ensure that our partners can focus on their projects without worry.
Why This Role Matters
The Operations Assistant plays a crucial role in supporting the overall performance of the warehouse. By ensuring that reports are accurate, fuel tax processes are handled correctly, and return or delivery concerns are addressed promptly, this role helps protect margins, strengthen customer trust, and support leadership visibility.
Work Shift and Hours
Monday - Friday, 7:30am - 4:30pm
Compensation Details
The expected pay rate for this position is starting at $22.00 - $26.00 per hour depending on experience.
How This Role Connects to Our Compass
Keep Our Promises: Ensure reports are on time, documentation is accurate, and processes run smoothly without errors.
Stay Hungry: Always look for ways to improve processes and address issues before they escalate.
Grow Together: Support the team by cross-training and covering shifts when needed.
Own It: Take responsibility for resolving issues and improving processes.
Go Above & Beyond: Provide proactive solutions and anticipate potential problems.
Key Outcomes
Administrative Accuracy & Reporting: Accurately complete daily clerical tasks and submit reports on time and error-free.
Process & Compliance Execution: Learn and manage the Fuel Tax agreement process correctly and ensure documentation aligns with operational transactions.
Shipping & Delivery Flow: Load and unload trucks safely and efficiently, and organize 2nd run deliveries.
Customer Support & Communication: Address return or delivery concerns promptly and professionally, and communicate clearly across departments.
Improvement & Flexibility: Take ownership of special assignments and support improvements that increase efficiency and accuracy.
Qualifications & Requirements
A high school diploma or equivalent is required.
Warehouse experience is preferred (3+ years is a plus, but attitude and reliability matter more).
Ability to stand for extended periods and perform physical tasks including lifting up to 80 lbs. using proper technique.
Strong attention to detail and commitment to accuracy.
Dependable attendance and a team-oriented mindset.
Ability to successfully complete pre-employment screening requirements.
What Success Looks Like
Reports and documentation are consistently accurate and submitted on time.
Fuel tax and compliance processes run without repeated corrections.
Customer return and delivery concerns are resolved without escalation.
Leadership trusts that assigned administrative processes run without close supervision.
You proactively identify and implement improvements.
Who Thrives Here
Someone who pays attention to details others overlook.
Someone who thinks ahead and acts before problems arise.
Someone who is organized, steady, and reliable under pressure.
Someone who communicates clearly and respectfully across departments.
Someone who takes ownership of their work without needing constant oversight.
Why Join Shepherd Electric Supply?
At Shepherd Electric Supply, we've been serving the electrical industry since 1892. Our commitment to quality, innovation, and exceptional customer service has earned us a reputation as a trusted partner. Join our team and be part of our legacy!
Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from all qualified individuals.