Operations Assistant

About the role

We are seeking an Operations Assistant who will serve as a key point of contact by providing outstanding customer service in person and over the phone while representing the company in a professional manner. The role involves monitoring on-site tank farm operations, processing incoming loads, scheduling deliveries, coordinating shipments, and supporting the Management Team with various administrative tasks.

Responsibilities

• Serve as a key point of contact by providing outstanding customer service in person and over the phone while representing the company in a professional manner.
• Maintain organized electronic and paper filing systems, including correspondence, records, and documentation.
• Process incoming loads and maintain accurate administrative records.
• Schedule inbound deliveries for packaged and bulk products.
• Cookier LTL (Less Than Truckload) shipments and organize incoming and outgoing mail and deliveries.
• Prepare transfer tickets for drivers, stage items for transfers and billing, and track driver mileage.
• Process vendor rebates and prepare reports, including used oil commission reports and backorder reports.
• Support the Management Team with administrative needs, special projects, webinars, meetings, and other business initiatives.
• Follow all company policies, safety procedures, and operational guidelines while contributing to company goals and continuous improvement efforts.

Qualifications

• A high school diploma or equivalent required; administrative or customer service experience preferred.
• Excellent verbal and written communication skills with strong phone etiquette.
• Customer-focused with the ability to build positive working relationships.
• Self-motivated, dependable, and able to work independently while collaborating effectively with a team.
• Strong organizational, time management, and problem-solving skills with the ability to prioritize multiple tasks and meet deadlines.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint, with the ability to quickly learn new software applications.
• Typing speed of approximately 60 words per minute.
• Professional demeanor with the confidence and maturity to interact with leadership and company executives.
• Positive attitude with the flexibility to adapt to changing priorities and business needs.
• Commitment to providing exceptional customer service while maintaining a safe and professional work environment.

Benefits

At RelaDyne, you’ll find more than just a job—you’ll discover a career with a company that values people, teamwork, and growth. We strive to provide a supportive and inclusive workplace where everyone can thrive.

Pay

$20-$22 per hour

Schedule

Flexible schedule to accommodate your needs and the demands of the job.

Skills

Strong organizational, time management, and problem-solving skills; proficiency in Microsoft Office; excellent verbal and written communication skills; self-motivation; dependability; ability to work independently and collaborate effectively; high level of accuracy and attention to detail; professional demeanor; positive attitude; commitment to exceptional customer service; ability to adapt to changing priorities and business needs.

Benefits

RelaDyne offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development and growth.

Company Culture

RelaDyne is committed to fostering a culture of respect, inclusivity, and continuous improvement. We believe that a diverse and inclusive workforce drives innovation and success. We actively seek to hire and retain employees from all backgrounds and encourage open dialogue and collaboration among our team members.

Equal Opportunity Employer

RelaDyne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.