Operations Assistant

About the Role

The Operations Assistant provides high-level administrative and operational support across Human Resources, Athletics, Transportation, and Business Operations. This cross-functional role ensures efficient daily operations, exceptional customer service, and the successful coordination of school-wide administrative processes. The ideal candidate is highly organized, collaborative, detail-oriented, and capable of managing multiple priorities while maintaining professionalism and confidentiality in a dynamic school environment.

This 32-hour per week (.75 FTE) position supports the Human Resources Manager, Athletic Director, and Business Operations Director through administrative coordination, logistics management, onboarding support, transportation compliance, and athletics event support.

Responsibilities

• Human Resources & Hiring Support
  • Provide administrative support to the Human Resources department and assist with employee onboarding processes.
  • Create a welcoming and positive onboarding experience for new employees, including onboarding events, orientation preparation, and new staff support.
  • Coordinate onboarding tasks such as fingerprinting, background checks, and issuing keys and badges.
  • Maintain and update employee records and onboarding documentation in HR systems.
  • Support HR document organization, filing, and records retention procedures.
  • Track employee training, licensure, certifications, and required documentation.
  • Provide timely communication and customer service to applicants, new hires, and staff.
  • Support HR compliance processes and training coordination as assigned.
  • Assist with general HR administrative projects and operational tasks.
• Athletics Operations Support
  • Provide organizational and operational support to the Athletic Director and athletics programs.
  • Coordinate game schedules and official confirmations.
  • Manage early dismissal communication processes for student-athletes, including parent/staff emails and student checkout procedures.
  • Assist with athletics events, banquets, recognition ceremonies, and logistics coordination.
  • Coordinate end-of-season awards preparation and distribution.
  • Administer and compile post-season athlete surveys and feedback.
  • Maintain and update the Wall of Excellence and other athletics recognition displays.
  • Provide general clerical and administrative support for athletics operations and communications.
• Transportation & Compliance Support
  • Assist with transportation operations and compliance coordination.
  • Coordinate bus scheduling and transportation logistics.
  • Maintain transportation compliance records and documentation.
  • Coordinate initial driver training and renewal training requirements.
  • Assist with transportation inspections and related recordkeeping.
  • Communicate with drivers, vendors, and school personnel regarding transportation needs and schedules.
• K-12 Responsibilities
  • Contribute to the organization's overall success beyond the regular workday, including serving on committees or task forces.
  • Support school-wide events and activities.
  • Assist with operational or extracurricular initiatives as needed.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required; Associate degree or coursework in business administration, human resources, or related field preferred.
• Minimum of two years of administrative support experience required.
• Previous experience in Human Resources, athletics administration, school operations, or office coordination preferred.
• Experience working in a school setting preferred.
• Demonstrated ability to manage multiple priorities and deadlines simultaneously.
• Strong customer service and communication skills.

Qualifications

• Maintain confidentiality of employee records and sensitive personnel information in accordance with school policies and legal requirements.
• Exceptional organizational skills and attention to detail.
• Strong interpersonal and customer service skills with a collaborative mindset.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong written and verbal communication skills.
• Ability to work independently and proactively in a fast-paced environment.
• Demonstrated ability to multitask and prioritize effectively.
• Proficiency with Google Workspace, Microsoft Office, and web-based systems.
• Ability to learn school-based software and operational systems quickly.
• Dependable, punctual, and responsive to deadlines and requests.

Skills and Abilities

• Ability to read, write, and interpret documents such as policies, procedures, schedules, training requirements, and operational guidelines.
• Ability to understand and carry out written, oral, or diagram-form instructions.
• Ability to manage multiple projects and competing priorities with accuracy and professionalism.
• Ability to effectively solve problems through a positive and collaborative approach.
• Ability to work collaboratively with administrators, staff, students, parents, vendors, and community members.
• Ability to work with limited supervision and demonstrate initiative.
• Ability to maintain accurate records and documentation.
• Ability to communicate professionally with diverse groups of stakeholders.

Physical Requirements and Working Conditions

• Primarily sedentary work at a computer; some duties may require movement throughout the school campus and attendance at indoor or outdoor events.
• Required to talk, hear, walk, stand, sit, and reach.
• Must occasionally lift and/or move up to 25 pounds.
• Required vision abilities include close and distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
• Work may occasionally be performed outdoors with exposure to varying weather conditions.
• Work hours may occasionally be extended to support events, athletics functions, or operational needs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Reporting Relationship

This position reports to the Human Resources Manager and provides collaborative support to the Athletic Director and Business Operations Director.

Pay

Starting salary: $22.96 - $25.83 per hour.