Operations Assistant

Tasks and Responsibilities

• Inspection of trailers making sure they are safe as well as meeting Federal Highway Guidelines and other industry regulation compliant.
• Generating customer rental agreements.
• Cooking all work performed on trailers with vendors as well as ensuring the work performed follows Premiers’ policies and procedures.
• Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily.
• Afford to transport equipment between branches as well as to customers and vendors.
• Ensure all customers have the proper insurance before renting a trailer.
• Afford to assist with Accounts Receivable collections.
• Daily administrative paperwork and filing.
• Company-paid travel to provide coverage for other Premier branch locations nationwide.
• Afford to assist in answering phones and responding to emails and questions from customers.

Knowledge, Skills, and Abilities

• Interpersonal Skills: Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.
• Conscientiousness: Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks.
• Customer Service: Ability to meet and/or exceed customers’ expectations regarding quality and consistency of service provided.
• Decision Making Ability/Decisiveness: Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.
• Safety Awareness: Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier Trailer Leasing issued safety equipment.
• Verbal Communication Skills: Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face.
• Written Communication Skills: Able to express ideas clearly in documents that have basic organization structure and grammar.
• Problem Solving/Diagnosis Skills: Ability to examine all possible problems by collecting evidence and weighing factual information.
• Mechanical Aptitudes: Working knowledge of basic mechanical principles, operations and functioning.

Minimum Requirements

• Preferred: BA degree or 2 years’ experience in the trailer leasing industry.
• Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized.
• Ability to relocate within 12-18 months of joining the team to support Premier branches nationwide.
• Company-paid relocation package provided.

Physical Requirements

• When needed physically inspect trailers inside and out. (Must get in the trailer as well as underneath the trailer.)
• Walking up and down flights of stairs as needed as well as continually walking the yard.

Technology Skills

• Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook.

**Check out our Employee Benefits here**