Operations Assistant

About the Role

The Operations Assistant at Novra Corp will take ownership of workflow control within strategic marketing, communications, campaigns, research, content, client coordination, and execution. The role focuses on operations assistance within strategic marketing operations to surface incomplete information before it becomes downstream rework.

Responsibilities

• Coordinate the Operations Assistant workflow by helping the team check incoming requests for completeness.
• Review the Operations Assistant workflow by routing work to the correct next step.
• Maintain the Operations Assistant workflow by tracking unresolved exceptions through closure.
• Track the Operations Assistant workflow by documenting process issues that repeatedly slow execution.
• Own the Operations Assistant workflow by keeping recurring work organized by owner and status.

Requirements

• Use Strategic Marketing Operations and Project Support confidently in operations assistance.
• Apply Operations Assistant Documentation without losing track of exceptions, owners, or deadlines.
• Document process decisions clearly so teammates can follow the reasoning.
• Use sound judgment around scheduling, especially when escalation is required.

How Success is Measured

Quality is visible when workflow control is accurate enough for others to act on, and unresolved items are documented rather than guessed. Success is measured through effective operations assistance within strategic marketing operations.

Schedule

Full-time, 100% remote within the United States.

Pay

Base salary: $42,000–$60,000 per year.