Operations and Maintenance Coordinator 2

Duties

• Cook up and manage Facility Service Requests (FSRs), Programmatic Maintenance Requests (PMRs), corrective maintenance activities, and preventive maintenance activities from intake through closeout, including the scheduling and coordination with external organizations.
• Create, update, and maintain work orders, backlog records, and maintenance data across Asset Suite CMMS, Footprints, SharePoint, and internal tracking systems.
• Perform quality assurance reviews of work packages to ensure documentation completeness, technical accuracy, required approvals, and compliance with Laboratory requirements.
• Support preventive maintenance program execution by assembling work packages, coordinating schedules, generating PM look-ahead reports, and tracking execution status.
• Maintain and update preventive maintenance models, PMIDs, equipment lists, Attachment A documentation, cost codes, and related technical records.
• Monitor maintenance backlogs and authorization expirations, perform backlog validation activities, and coordinate planning, engineering, and work execution teams to resolve issues.
• Generate maintenance performance reports and provide status updates to management and operational stakeholders.
• Process work package closeouts, ensure proper archival of records, and support document control and retrieval activities.

Requirements

• Strategic Communication: Ability to professionally communicate maintenance status, work coordination requirements, and schedule execution information with engineering, operations, management, internal teams, and external organizations.
• Scheduling & Execution Readiness: Demonstrated ability to understand and support T-Week scheduling processes, including coordinating maintenance activities from planning through schedule freeze, execution, and post-work review. Ability to track work readiness, identify conflicts, and support on-time delivery of scheduled work.
• Technical Systems Proficiency: Experience using computerized maintenance and work management systems (such as Asset Suite CMMS, Footprints, and SharePoint) to create, update, track, and close work orders and maintenance records with accuracy.
• Work Control & Process Knowledge: Understanding of maintenance workflow processes including work request intake, backlog management, work package lifecycle management, documentation control, and closeout requirements.
• Maintenance Program Support: Working knowledge of preventive and corrective maintenance program support, including coordination of work execution, documentation requirements, and quality assurance of work packages.
• Business Tools & Reporting: Proficiency with personal computer applications and site-licensed tools used to generate reports, track performance metrics, and maintain maintenance records.

Qualifications

• Minimum Job Requirements: Bachelor's degree in a relevant field and three years of related experience, or an equivalent combination of relevant education and related experience.
• Desired Qualifications: Active Q Clearance or ability to obtain and maintain one, experience coordinating maintenance activities with multiple internal organizations and external service providers in a regulated or mission-critical environment, advanced experience using Asset Suite CMMS, MicroStrategy, SharePoint, or similar enterprise maintenance and reporting systems, demonstrated experience supporting T-Week or outage-based scheduling environments, experience developing or maintaining preventive maintenance models, PMIDs, Attachment A documentation, and equipment records, proven ability to identify process improvement opportunities and implement workflow efficiencies within work control or maintenance management systems.