Operations and Financial Planning Specialist

About the Role

We are seeking an experienced Operations and Financial Planning Specialist to join our growing financial advisory practice. This in-office position plays a key role in supporting client service, portfolio management, financial planning, and day-to-day business operations. The ideal candidate will have experience within the financial services industry, a strong attention to detail, and a passion for delivering exceptional support to both clients and advisors.

Responsibilities

• Investment & Portfolio Support:
  • Prepare preliminary portfolio recommendations and investment solutions for advisor review.
  • Research and develop portfolio and product recommendations aligned with clients' goals, risk tolerance, and time horizon.
  • Support portfolio implementation activities, including account maintenance and trading-related functions.
  • Assist advisors in preparing investment proposals and client presentations.
• Financial Planning Support:
  • Help develop financial planning recommendations and deliverables.
  • Create reports, analyses, and supporting documentation for client meetings.
  • Ensure planning and investment recommendations are properly documented and maintained.
  • Coordinate follow-up activities resulting from financial planning discussions and client reviews.
• Client Service & Relationship Management:
  • Maintain proactive communication with clients throughout the financial planning and investment management process.
  • Assist in resolving client service requests and issues in a timely, professional manner.
  • Gather, review, and update client information to ensure all account records remain accurate and current.
  • Prepare meeting materials, reports, and documentation for client review meetings.
  • Participate in client meetings as needed to provide operational, planning, or investment-related support.
• Reporting & Presentation Preparation:
  • Create professional charts, graphs, tables, and presentation materials for client meetings.
  • Generate portfolio summaries, performance reports, and investment analyses.
  • Maintain accurate data and documentation within the firm's CRM and financial planning systems.
  • Assist in developing client presentations utilizing Microsoft Office applications.
• Team & Operational Support:
  • Collaborate closely with advisors, associate advisors, and paraplanners to support daily business operations.
  • Identify opportunities to improve operational efficiency and help maintain compliance with firm policies and procedures.
  • Manage administrative and operational tasks related to client accounts.
  • Perform additional duties and responsibilities as assigned.

Requirements

• Bachelor's degree or equivalent professional experience.
• Minimum of 3 years of experience in the financial services industry.
• Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.
• Working knowledge of investment products, portfolio construction, and client service processes.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with:
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce CRM
• This is an onsite position; must be able to commute to Allentown, Pennsylvania.

Qualifications

The following licenses and registrations are highly valued but not required:

• FINRA Series 7
• Series 63 and/or Series 66
• Series 65
• Life, Accident & Health Insurance License
• Variable Contracts License

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• SIMPLE IRA Retirement Plan

Full-Time/Part-Time: Full time