Operations and Communications Associate

Your Part-Time Controller, LLC (YPTC) is a national leader in providing outsourced accounting services to nonprofit organizations. We are among the fastest-growing accounting firms in the U.S. and have been nationally recognized as The Best Place to Work by Accounting Today for 2025, as well as receiving an inaugural Best Places to Work for Women award.

About the role

The Operations and Communications Associate works closely with the Director of Operations on internal communications, including employee-facing messaging, calendars, and firm-wide systems such as SnapComms, Everbridge, and the Microsoft 365 suite. This role also partners with Executive Leadership by providing scheduling support and general administrative assistance, and supports a variety of virtual, in-person, and hybrid internal events. The Associate is a proactive, detail-oriented professional who collaborates effectively with leadership, support departments, and staff at all levels while managing multiple priorities and deadlines.

Responsibilities

• Executive Team Communications and Support
  • Provide occasional support to members of the executive team, including internal scheduling, meeting preparation, centralized planning, communications, and special projects.
  • Prepare schedules and communications for Leadership Office Hours.
  • Draft, route for approval, and schedule internal communications on behalf of Executive Leadership.
  • Assist with meeting preparation and communication with the Board and its quarterly meetings.
  • Coordinate logistics for all Executive Leadership meetings and events, including on-site support.
• Internal Communications
  • Assist the Director of Operations with creation and distribution of firmwide communications and staff engagement content through internal newsletters, emergency alerts, SnapComms, Microsoft 365 communication tools, and other employee-facing messaging.
  • Maintain internal communications calendar, including approval workflow tracking, scheduling, and execution.
  • Track internal communication activity, engagement, and analytics for all internal channels.
• Microsoft 365 Support
  • Support Microsoft 365 tools used for internal communications and staff engagement, including SharePoint intranet site, Viva Engage, Outlook, and Teams.
  • Assist with the creation, scheduling, posting, and tracking of internal communications through Microsoft Viva Engage, Viva Amplify, Teams, Outlook, and SharePoint.
  • Maintain and update the firm’s SharePoint intranet pages by coordinating with department leaders and content editors to keep content accurate, organized, relevant, and aligned with firm standards.
  • Provide basic administrative support for Microsoft 365 tools, including content updates, permissions coordination, instructions, and general troubleshooting.
• Internal Operations and Events
  • Assist with coordinating and scheduling the firm calendar, including staff meetings, events, conferences, leadership meetings, office hours, and related Outlook calendar updates.
  • Provide support for regional and leadership in-person meetings, including logistics and onsite support.
  • Support preparation of Annual Awards virtual meeting and other event or meeting-related projects as needed.

Requirements

• Bachelor’s or equivalent degree from an accredited college/university.
• 5+ years of experience in high-level administrative, strategic operations, or leadership support roles.
• Experience drafting, editing, and coordinating content and workflows for firmwide communications.
• Proficiency with Microsoft 365 tools, including Outlook calendar management, Teams, Viva Engage, Viva Amplify, and SharePoint intranet editing.
• Commitment to on-site work in the Philadelphia office, as needed, up to 3 days per week.
• Willingness to travel up to 20% in conjunction with semiannual in-person regional meetings.
• Ability to lift 20-25 pounds when necessary.

Skills and Competencies

• Excellent verbal and written communication skills, with a strong understanding of tone, audience, and message clarity in employee-facing communications.
• Strong attention to detail and ability to multitask, with excellent time management and adherence to deadlines.
• Demonstrated self-starter with a proactive mindset and an ability to anticipate problems and offer solutions.
• Ability to translate complex or leadership-level information into clear, employee-friendly messaging while maintaining consistent brand voice, formatting standards, and internal communication templates.
• High level of professionalism, integrity, and discretion in handling sensitive and confidential information.
• Exceptional judgment and demonstrated ability to make key decisions quickly and effectively.
• Skilled in Microsoft 365 applications used for communications, collaboration, and content management.
• Excellent relationship management skills, with the ability to collaborate effectively across departments.
• Commitment to ongoing continuing professional development.

Benefits

YPTC is nationally recognized as a top workplace and offers:

• A mission-driven purpose serving nonprofit organizations.
• A culture of support, enabling staff to succeed.
• Unlimited opportunities for professional growth as one of the fastest-growing accounting firms in the U.S.
• Competitive compensation and work-life balance, with full and part-time positions available.
• Standard 35-hour full-time work week, with eligibility for paid overtime for non-exempt employees.

Full-time benefits

• 4 weeks paid time off (100 hours paid vacation to start, with eligibility for additional vacation based on tenure, plus a minimum 40 hours sick time, subject to applicable state law).
• 9 paid holidays.
• Full benefits package including medical, dental, vision, life insurance, and supplementary benefit options.
• Very generous employer contributions to medical insurance premiums.

Part-time benefits

• Pro-rated vacation and sick time based on hours worked.
• Eligibility for supplementary benefit options.

All employees

• 401(k) Retirement Plan with Employer Match.
• Ample professional development opportunities and reimbursement.
• Company-provided laptop and technology stipend.

Pay

Starting annual base salary is $68,000 to $85,000 based on a 35-hour work week for this exempt position. Total compensation may increase with overtime pay and eligibility for various bonuses. A professional development reimbursement and technology stipend are also provided on an annual basis.