Operations Analyst, Credentialing

About The Role

As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses and payor enrollment applications. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.

What You'll Do

• Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States
• Complete applications for provider credential, licensure or payor enrollment on behalf of Certify customers
• Validate and authenticate information updated on the credentialing, licensing platform and ensure 100% accuracy
• Interact with providers and clients over email whenever additional information may be required
• Assist with monitoring or new client implementation projects as needed
• Summarize your research findings and draft them in clear and concise guideline documents for Certify customers
• Assist with other ad hoc projects as needed

What You'll Need

• Fluency in English
• Experience in Credentialing is a must
• A bachelor's degree or equivalent years of work experience
• The ability to conduct large volumes of research, particularly via Google
• Strong attention to detail
• Have sound knowledge of Microsoft Office and Google applications
• Excellent written and verbal communication skills
• The ability to meet deadlines and work under pressure

Benefits

• 100% coverage of health, dental, and vision insurance premiums for employees (US-based)
• Unlimited PTO for US-based team, with at least two weeks off each year to recharge
• Health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women (India-based employees)