Operations Aide

KEY ESSENTIAL FUNCTIONS

• Responsible for the operations of the facility to promote safety, security, and adherence to the program schedule for clients and staff.
• Facilitates and engages clients in individual and group educational discussions essential to daily living skills, including personal hygiene, learning new task or skills and similar information about important life skill.
• Captures and verifies client movement throughout the facility including to and from restrooms, classrooms, activity room, program outdoor spaces, and all off-site/outdoor events, activities and appointments.
• Reports incidents, accidents, and clients concerns or problems to appropriate management and clinical staff.
• Dates status of facility in proper logbook.
• Makes observations of clients conduct and overall behavior during tour of duty.
• Screens and distributes client’s property and mail while conducting inspections for contraband according to established organizational policy.
• Conducts crisis intervention techniques to client’s exhibiting disruptive/unusual behavior.
• Engages “de-escalation” intervention with client’s exhibiting acting-out behaviors.
• Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility.
• Attends and participates in all required educational trainings to develop skills and techniques.
• Remains on duty always until assigned relief arrives.
• Aids in the implementation of program operations improvements and treatment upgrades including policy changes, room reassignments, etc.

REQUIREMENTS

• High School Diploma or GED, required.
• One (1) year related counseling experience in Substance Abuse/Mental Health (Preferred).
• Obtain within six months of hire: Supporting Recovery with Medications Addictions Treatment (MAT).
• Obtain within thirty days of hire: Justice Center Code of Conduct Training Confidentiality related to 42CFR (3 Hours) Mandated reporter (2 hours).
• Excellent organizational, reporting, recordkeeping skills.
• Ability to effectively communicate orally and in writing.
• Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements.
• Bilingual – Spanish speaking a plus.