Operations Administrator

About the role

The Operations Administrator role at Power is responsible for ensuring compliance with regulatory and insurance requirements of installation partners seeking to provide services to the Company. This role obtains, tracks, and maintains ongoing compliance requirements for installation partners, including reviewing and approving insurance documents, home improvement licenses, and other business documentation.

Responsibilities

• Ensures prospective installation partners comply with the Company’s minimum standards before they begin providing services to the Company.
• Reviews and analyzes installation partner onboarding packets to assess required information, coordinating with relevant parties for any necessary follow-ups.
• Ensures accuracy of installation partners' Nitro profiles and their corresponding documents.
• Ensures installation partner compliance with insurance requirements, certificates, and licenses, and issues suspensions as necessary.
• Updates Nitro in real time to ensure data integrity and reflect the steps taken to ensure compliance.
• Maintains and routinely audits compliance of installation partners' files, insurance, and licenses.
• Must be able to sit at a desk and speak on the phone for eight hours per day.
• Other duties as assigned from time to time.

Skills

• Must be extremely organized, detail-oriented, and able to manage multiple projects simultaneously.
• Must be able to work well in a team environment and be self-motivated.
• Must have resourceful problem-solving abilities.
• Must have strong communication skills.
• Must be familiar with navigating web-based platforms such as social media sites and other search engines, and have strong computer skills.
• Capable of working in a fast-paced, collaborative-driven environment (phone calls, interviews, placements).