Operations Administrator

About the Role

Hotel Management & Consulting is seeking an Operations Administrator who is detail-oriented and proactive that will play a crucial role in supporting our Operations functions. We are dedicated to creating a supportive and dynamic work environment where employees can thrive. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Salary: Dependent on experience, $18.00 - $22.00 per hour
• DailyPay Access: Flexible pay options to access your earnings when you need them
• Medical, dental, and vision benefits
• Paid time off for full-time employees
• Employer-paid short-term disability
• Voluntary long-term disability
• Health Savings Account (HSA) eligibility
• Employee Assistance Program – complementary benefit for personal or work-related concerns
• Career growth opportunities for advancement within the company

Primary Duties

• Reconcile daily hotel credit card transactions
• Research and resolve discrepancies, including missing, duplicate, or incorrectly recorded transactions
• Maintain organized reconciliation records and supporting documentation
• Communicate discrepancies or unusual activity to the appropriate team members
• Assist with the implementation and rollout of the new PMS across hotel operations
• Assist in developing and maintaining PMS training materials, guides, checklists, and standard operating procedures
• Participate in purchasing and inventory tasks for properties via Office 365, PDF editors, and online resources
• Assist in carrying out various operational administrative functions for properties
• Assist with various projects from the executive team (mainly Excel-based projects)
• Assist with data collection and input for operational projects
• Plan and coordinate vendors and locations for any HMC events
• Assist with various set up and preparation tasks around the HMC corporate office
• Other duties as assigned

Preferred Qualifications

• Office 365 including Excel proficiency required
• Additional technology skills highly desirable
• Detail-oriented
• Problem-solver
• Self‑starter – able to prioritize multiple projects and meet deadlines under pressure
• Works well independently or with others
• Ethical practice – able to deal sensitively with confidential material
• Works well without a set agenda

Physical Requirements

• Frequently required to sit, stand, talk and hear
• Ability to occasionally lift office products and supplies, up to 20 pounds