Operations Administrator

Position Summary

The Operations Administrator is responsible for organizing, tracking, and managing all sales-related events, conferences, trade shows, and internal/external meetings. This role ensures the sales team is fully prepared for each event by overseeing planning, logistics, communication, and coordination with internal stakeholders and external partners. The coordinator plays a key role in supporting sales engagement, brand visibility, and overall team efficiency.

Key Responsibilities

• Maintain a comprehensive calendar of all sales events, conferences, trade shows, and key meetings throughout the year.
• Research upcoming industry events and recommend participation to the leads based on business priorities.
• Partner with sales leadership to determine staffing needs for each event.
• Maintain an accurate record of attendance for all sales meetings, ensuring clarity on who attends which meetings and communicating updates to the relevant stakeholders.
• Prepare event briefs, agendas, and support materials for participating staff.
• Liaise with Marketing, Operations, and Product teams to ensure the sales group has the appropriate collateral, messaging, and tools for each event.
• Oversee post-event follow-ups, including lead handoff processes, debrief meetings, and insights reporting.
• Maintain accurate event records, timelines, and project plans.
• Provide regular updates to leadership on upcoming events, staffing assignments, and planning progress.
• Track ROI measures such as attendance, leads, engagement, and team feedback.

Qualifications

• 2–4 years of experience in event coordination, sales operations, or a related field.
• Strong organizational and project-management skills with the ability to manage multiple priorities.
• Excellent communication skills and comfort working with staff at all levels.
• Proactive, detail-oriented, and able to anticipate needs.
• Proficiency with Microsoft Office; experience with CRM or project-management tools preferred.
• Able to travel occasionally as required for events.

About the Role

Benchmark Education Company (BEC) is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, with valid and reliable digital assessments that inform instruction. BEC is also a provider of exceptional professional development to educators. BEC is recognized as a responsive publisher that offers equally rigorous and engaging digital, print, and hybrid learning materials grounded in the Science of Reading research. BEC monitors research outcomes carefully to create effective foundational resources that include strong decoding materials with systematic and explicit instruction and high-quality resources focused on language development and comprehension. BEC’s content-rich and authentic texts offer instruction in close reading and analysis, multiple perspectives, and authentic literature while building world knowledge and reflecting the individuality of every student in each diverse classroom.

About Benchmark Education Company

Benchmark Education Company (BEC) is a family-owned and operated company with over 25 years of experience. BEC is committed to partnering with educators to provide the best resources for all students through exceptional quality, world-class professional learning, and effective and dedicated customer support. BEC is an Equal Opportunity Employer.