Operations Administrator

Job Title: Operations Administrator Industry: Telecom & Cloud Infrastructure Location (city, state): Ashburn, VA Assignment Type: Direct Hire Pay: $50,000 – $60,000 / year Work Schedule: Monday–Friday, 8:00 AM–5:00 PM; 100% onsite Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our client is an established telecom and cloud infrastructure company that designs and manages customized solutions for mid-market and enterprise clients worldwide. They focus on secure, scalable, high-performance networks and a high-touch, client-first approach. Job Description: Our client is seeking an organized and detail-oriented Operations Administrator to support the Operations team with administrative processes, documentation, filing, and communication between Operations, Accounting, clients, and vendors. This role requires someone who can work independently, follow established processes, learn internal systems quickly, and maintain a high level of accuracy. Key Responsibilities: Coordinate daily operational and administrative tasksManage electronic and physical files and recordsPrepare reports, forms, and business documentationMaintain internal and external correspondenceCoordinate information between Operations and Accounting/BillingTrack key billing information, including start dates, monthly charges, NRCs, and vendorsHelp identify and resolve operational issuesCommunicate with internal teams, clients, and vendorsIdentify opportunities to improve processes and efficiency Qualifications: 4–5+ years of administrative or operations experienceStrong understanding of policies, procedures, and administrative documentationExcellent attention to detail and accuracyStrong Microsoft Office skills; SharePoint and Adobe experience preferredStrong communication, organization, and critical-thinking skillsAbility to manage multiple priorities independentlyTelecom experience preferredBachelor’s degree preferred; Business Administration or Operations Management is a plus Additional Details: Start Date: ASAPInterview Process: Two Zoom interviews — first with the hiring manager, followed by the Operations team member and CEOCompany Size: Approximately 25–50 employeesThis is a highly accuracy-focused position where following established processes is critical. Perks: Direct-hire opportunity with an established and growing companyOpportunity to take ownership of the administrative operations functionWork closely with Operations, Accounting, clients, and vendorsPotential for growth as the company continues to expand Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.