Operations Administrative Assistant
Aqualia - Municipal District Services · Katy, TX · 2 days ago
AdministrativeFull-time
Position Overview
About the role
Provide administrative support to the Builder Services Department by working with builders/contractors to ensure start-to-finish construction compliance.
Responsibilities
- Create and complete service orders, update and maintain spreadsheets
- Affix, review and lock service orders and purchase orders (taps, inspections and invoices)
- Process tap and inspections payments, log checks and prepare bank deposits
- Answer incoming Builder Services calls
- Prepare Notices of Violation as enforcement as necessary, in an effort to bring all users into compliance with local ordinances and Rate Orders
- Perform word processing of letters, memos, and general business correspondence
- Gather back charge backup to be forwarded to bookkeeper for the builders
- Aid in document control both electronically and hard copy to ensure all filing is current and easy to access as needed
- Perform any other related administrative Builder Services tasks to the best of their ability
Requirements
- High School or GED
- College course work in business administration would be helpful
- Two years or more as administrative assistant or related industry experience is preferred
Other Skills/Abilities
- Ability to learn and effectively navigate processes using the software used in the various departments
- Ability to multi-task, stay organized and be detail oriented while working to successfully meet deadlines
- Proficient in Microsoft Office programs: Word, Excel, and Outlook
- Strong verbal and written communications skills, as well as customer service skills, must be able to easily and professionally interact with customers
- Team player with a positive attitude and strong sense of urgency
Education and Experience
- High School or GED
- Two years or more as administrative assistant or related industry experience is preferred
Other
- Ability to learn and effectively navigate processes using the software used in the various departments
- Ability to multi-task, stay organized and be detail oriented while working to successfully meet deadlines
- Proficient in Microsoft Office programs: Word, Excel, and Outlook
- Strong verbal and written communications skills, as well as customer service skills, must be able to easily and professionally interact with customers
- Team player with a positive attitude and strong sense of urgency
Work Environment
- Physical Conditions: Work is performed in an office environment utilizing modern office equipment and technology and may require sitting for prolonged periods of time using a computer.
- The incumbent stands, walks, and may twist, reach, bend, crouch and kneel.
- An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.