Operations Admin II-3

About the role

Performs clerical and administrative functions for hub and station operational areas, including linehaul, quality assurance, and customer service. Tends to damaged and incorrectly addressed packages to optimize delivery time. Serves as a customer's first line of contact for various issues.

Responsibilities

• Provides clerical support to various management and operational functions, including photocopying, filing, faxing, emailing, and answering telephone.
• Reviews, researches, and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and ad hoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve, and/or escalate customer inquiries and issues.
• Aids in Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.

Requirements

• High School Diploma or GED required.
• Two (2) years customer service, clerical, or related experience required; experience in dock operations environment or distribution center setting preferred.

Qualifications

• General business skills such as typing, data entry, and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Skills

• Knowledge of general business skills such as typing, data entry, and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Benefits

Part-time position. Schedule: Tuesday – Friday: 7:30am-1:30pm and Saturday 6:00am-1:00pm. The desired location for this position is Huntingburg, IN. Employees will be required to work at the FedEx location five days a week.

Pay

Pay Range: $17.63/hr. - $27.34/hr.

Schedule

Tuesday – Friday: 7:30am-1:30pm and Saturday 6:00am-1:00pm.

Location

Huntingburg, IN.

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.