Operational Technology Specialist

About the role

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Responsibilities

This role works primarily indoors, at a desk using electronic devices to perform job tasks. There may be occasions where the incumbent will be required to conduct field visits to collect information. Field visits may expose the incumbent to uneven terrain in all kinds of weather.

• WorkForce configuration to support end-users of the application in areas such as reviewing and auditing user access, developing training materials, training end-users, delivering reports in support of business operations, maintaining online system documentation, researching and correcting moderately complex system errors and tracking system issues and resolutions.
• AMI in coordination with the Corporate AMI team, delivering reports in support of business operations, developing training materials, training end-users, researching and correcting moderately complex system errors and tracking system issues and resolutions.
• Supporting the implementation of new information technology systems scope and objectives based on both user needs and an understanding