Operational Technology Analyst
About the role
Ash Grove family of companies is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built.
Summary: The OT Analyst supports the reliability, performance, and integration of Operational Technology (OT) systems across the company's plants and industrial sites, including SCADA, PLCs, historians, HMIs, and related control and automation systems. This role acts as a key link between plant operations, automation engineering, and corporate IT, helping ensure OT systems run smoothly, data flows accurately between the plant floor and business systems, and issues are diagnosed and resolved quickly. This is a hands-on, cross-functional role suited to someone comfortable working with both industrial systems and the people who operate them, translating between plant teams and technical/IT teams, and helping standardize how OT systems are managed across sites.
Responsibilities
- Promote and follow all plant safety guidelines.
- Provides day-to-day support for OT systems including SCADA, PLCs, HMIs, historians, and related plant-floor applications.
- Diagnoses and troubleshoots system issues, working with plant operations, automation engineers, and vendors to resolve them.
- Supports system upgrades, migrations, and deployments across sites.
- Maintains accurate inventories and documentation of OT assets, network layouts, and system configurations across sites.
- Keeps configuration records, diagrams, and standard operating procedures up to date as systems change.
- Supports planning and execution of OT-related changes and projects, coordinating with plant operations to minimize disruption to production.
- Participates in testing and validation of new systems, upgrades, or integrations before go-live.
- Works with OEMs and third-party vendors on system implementations and support contracts.
- Helps identify opportunities to standardize OT