Operational Support Specialist

About the role

We are seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office.

Essential Job Responsibilities

• Mail Services - metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services - accurately producing copy, print and scan projects per written instructions
• Reception - answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner
• Hospitality Services - coordinating and maintaining client conference rooms, common areas and kitchens
• Floor Coordination - upkeep of copy rooms, stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services - hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year’s work experience as a receptionist, preferably in a legal environment
• Previous experience in a client service field preferred
• Ability to multitask with attention to detail
• Ability to handle complaints with professionalism, patience, and diplomacy
• Working knowledge of MS Word, Excel and Outlook
• Strong technical acumen to utilize conference room management software
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Pay

The Compensation range for this role is up to $20.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.