Operational Risk & Internal Controls Analyst

TransUnion’s Enterprise Risk Management team partners across the business to help identify, assess, and mitigate operational risks while enhancing the effectiveness of internal controls. As part of the Compliance organization, the team provides independent risk oversight, conducts control assurance activities, and helps ensure the organization operates in a compliant, resilient, and well-governed manner. This role reports directly to the Director of Enterprise Risk Management and is a hybrid position requiring in-person work at an assigned TU office location a minimum of two days a week.

Responsibilities

• Execute the Operational Risk and Control Assurance Program (ORCA) by establishing and maintaining control testing protocols, conducting control testing, developing testing scripts, reviewing control evidentiary documentation, and assessing the design and operating effectiveness of controls.
• Identify and drive areas of control improvement for key processes and procedures; support the business in reviewing recurring control failures, initiating remediation plans, and assisting with investigations and control design following incidents or risk events.
• Facilitate the ongoing Risk and Control Self-Assessment (RCSA) process, conduct specialized risk assessments with business SMEs, and challenge risk and process owners on the quality and effectiveness of their controls.
• Engage with business owners on the implementation, execution, and compliance of controls; provide coaching, education, and training to improve risk and control management practices and build risk/control awareness across the organization.
• Conduct deep dives and thematic reviews to identify process and control weaknesses, non-adherence to policies and standards, root causes, and opportunities for control improvements that strengthen the TransUnion risk and control framework.
• Escalate risk and control issues to appropriate stakeholders and governance forums, and provide input into reporting that demonstrates the performance and effectiveness of the current control environment.
• Develop tools, templates, training materials, policies, and process documentation to support Operations Business Units, ensure consistency to standards, and facilitate future implementations and transitions.
• Partner with direct managers and internal and external stakeholders to understand business needs, align to key initiatives, prioritize workload effectively, and support ongoing risk mitigation, control efficiency, compliance, and quality improvement initiatives.

Requirements

• Bachelor’s degree or equivalent experience in Risk Management.
• 2+ years of relevant enterprise risk and control management experience, preferably within an operations environment.
• Knowledge of enterprise risk management, internal controls, control testing, monitoring, and risk assessment concepts.
• Strong written and verbal communication skills with the ability to bridge business and technical environments, build professional relationships, and articulate business issues without relying on technical language.
• Strong analytical, problem-solving, organizational, and time management skills, including the ability to manage multiple deliverables and deadlines while maintaining a high level of accuracy and attention to detail.
• Demonstrated ability to work independently, challenge the status quo, drive process improvements through effective control monitoring and management, and maintain regulatory compliance within a complex environment.

Skills

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and SharePoint.
• Ability to analyze, interpret, and present risk, control, and business data effectively to stakeholders.
• Preferred: 2+ years of experience working in a financial services or regulated operations environment.
• Preferred: Governance, Risk and/or Compliance certifications such as CCEP, ARM, or GRCP.
• Preferred: Audit experience or audit-related background.

Benefits

At TransUnion, benefits are designed to support every part of your life:

• For Your Health: Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage available on select plans. Tax-advantaged HSA and FSA accounts.
• For Your Protection: Company-paid basic life and AD&D insurance, optional voluntary life and AD&D for you and your family, short- and long-term disability, legal plan, pet insurance, and travel accident coverage.
• For Your Family: Adoption assistance, fertility planning coverage, caregiver support, Dependent Care FSA with possibility of employer match, complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a gradual return.
• For Your Future: 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Financial wellness resources, career coaching, and optional long-term care insurance.
• For You: Tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events.
• For Your Wellness: 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Pay

The U.S. base salary range for this position is $56,250.00 - $93,750 annually. Actual compensation is based on factors such as education, training, work experience, job-related skill set, location, and industry knowledge. Regular, full-time non-sales positions may be eligible for TransUnion’s annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on company guidance and plan documents.

Schedule

This is a hybrid position involving regular performance of job responsibilities virtually as well as in-person at an assigned TransUnion office location for a minimum of two days a week.