Operational Excellence Program Manager

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

About the role

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Responsibilities

• Develop, deploy, and manage Operational Excellence programs aligned with business objectives and strategic priorities.
• Apply strong program and project management disciplines to ensure on-time, on-scope, and high-quality delivery.
• Lead cross-functional initiatives focused on productivity improvement, process optimization, quality enhancement, customer experience, and operational effectiveness.
• Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms across the organization.
• Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences.
• Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements.
• Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment.
• Develop business cases and measure realized business value from Operational Excellence initiatives.
• Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders.
• Partner with Engineering, Operations, Quality, Customer Experience, and Business teams to institutionalize prevention-focused practices.
• Promote a culture of accountability, continuous improvement, operational discipline, quality, and learning.
• Support additional Operational Excellence initiatives and perform other duties as assigned.

Education And Experience

Required:

• Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field.
• Project Management Professional (PMP) certification.
• Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines.
• Experience leading complex cross-functional programs in a matrixed organization.
• Experience driving process improvement and operational effectiveness initiatives.

Desirable:

• Master's degree.

Knowledge And Skills

Must Have:

• Strong understanding of Operational Excellence principles, continuous improvement methodologies, and business process management.
• Demonstrated experience leading cross-functional programs and initiatives in a matrixed environment.
• Strong understanding of program and project management disciplines, tools, and methodologies.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills; ability to influence stakeholders across all organizational levels.
• Executive-level presentation and stakeholder management skills.
• Financial acumen, business case development, and benefit realization measurement.
• Change management and organizational adoption experience.
• Program Management experience.
• PMP certification.
• Demonstrated experience leading cross-functional initiatives.
• Strong analytical and problem-solving skills.
• Experience working with executive and senior leadership stakeholders.
• Demonstrated ability to influence without direct authority.

Nice To Have:

• Lean Six Sigma Green Belt.
• Experience with Lean, Kaizen, Value Stream Mapping, or related methodologies.
• Experience in Technology, Networking, Hardware, Software, Services, or Customer Support organizations.
• Experience with Lessons Learned, Quality, or Continuous Improvement programs.
• Experience supporting enterprise transformation initiatives.
• Master's degree (MBA, Engineering, Operations, or related field).

Additional Skills

• Accountability
• Active Learning
• Business Process Improvement
• Change Management
• Continuous Improvement
• Cross-Functional Collaboration
• Customer Experience
• Data Analysis
• Decision Making
• Executive Communication
• Managing Ambiguity
• Operational Excellence
• Process Governance
• Program Governance
• Project Management
• Quality Management
• Risk Management
• Root Cause Analysis
• Stakeholder Management
• Strategic Thinking

Pay

The expected salary/wage range for this position is provided below. Actual offer may vary from this range upon geographic location, work experience, education/training, and/or skill level.

• United States of America: Annual Salary USD 105,500 - 243,000 in Texas

The listed salary range reflects base salary. Variable incentives may also be offered.

Benefits

• Health & Wellbeing: A comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs to help reach career goals, whether becoming a knowledge expert in your field or applying your skills to another division.
• Unconditional Inclusion: An inclusive work environment that celebrates individual uniqueness, offers flexibility to manage work and personal needs, and supports bold, positive moves.