Operational Excellence Manager

Job Responsibilities

• Lead and facilitate Kaizen events to improve lab workflows, enhance efficiency, and reduce turnaround times.
• Identify areas for improvement and develop strategies to promote cost savings and operational acceleration.
• Collaborate with laboratory staff, pathologists, and leadership to implement process improvements that drive business success.
• Utilize Lean, Six Sigma, and other continuous improvement methodologies to optimize performance and resource allocation.
• Develop and implement standardized workflows to enhance quality, efficiency, and patient outcomes.
• Track, analyze, and report key performance indicators (KPIs) to measure the success of improvement initiatives.
• Foster a culture of continuous improvement by coaching and mentoring laboratory personnel.
• Ensure compliance with regulatory and accreditation requirements while implementing process improvements.
• Work cross-functionally with other departments to align business improvement strategies.
• Assist with implementation management planning as needed.
• Provide leadership and supervise/manage assigned department, make decisions, solve problems, develop procedures, and conduct and attend meetings.
• Manage the employee hiring process including developing and updating job descriptions in conjunction with the Human Resources, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions.
• Conduct new employee orientation processes, employee training and continuing education.
• Manage employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis. Implement disciplinary action as needed and in consultation with Human Resources.
• Sustain an ethical, non-discriminatory, and safe work environment and establish effective communication lines and methods.
• Identify and solve employee problems, manage conflict, and respond to grievances as needed.

Non-essential Functions

• Work with other departments within PathGroup and subsidiaries.